After returning to my country, I was charged five times. Contacting Zuzuche (the rental service platform) resulted in over a week without any reasonable feedback. I had to reach out to Europcar myself, where I was informed that three were for traffic violations and two were for toll fees, totaling 2000 RMB. However, upon checking Dubai Police and Dubai RTA systems, I couldn't find any records of traffic violation fines! Zuzuche also failed to provide any proof of the authenticity of these fines. Therefore, I am extremely dissatisfied with both Zuzuche and Europcar.
“Easyrencars was great but avoid EUROPCAR DUBAI at all cost if you want to survive in the desert”
About Europcar:5.3/10
received car with failed battery, drive to the middle of desert and battery ran flat after turning of for 2 minutes. spent 24 hours trying to sort out the battery and get a replacement car but it never arrived. Will not risk my life renting from them ever again and DO NOT RECOMMEND anyone to do so
About QEEQ:10.0/10
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