Boston to Rhode Island

Very satisfied

No lines, and the service was pretty good!

It was okay, but the route out wasn't clear, and the signs were not obvious.

There were a lot of people in line, waited for more than half an hour! The key issue was the irresponsible staff. I booked a 7-day rental from 8 AM to 8 AM for a different drop-off location, but they changed it to return by 12 noon, charging me an extra $30. I didn't notice it at the time. It was only when I contacted the rental service customer support that they discovered it. When I went back to clarify, they used various excuses, saying the location wasn't open in the morning! The drop-off location opens at 8 AM, so I arrived at 7 AM and waited till 8 AM to pick up the car. The rental service already provides third-party insurance, but they'll tell you it's not included and suggest you buy it. Insist on not buying it. Make sure to check the charges carefully when picking up the car. If there's any issue, contact customer support.

This is the second time I’ve booked with Budget and they always seem to keep it quick and simple. No hidden fees and the absolute best prices around.

The site was so easy to navigate and made finding the best deal a synch!