Very satisfied

When I picked up the car, the staff directly asked me how many people and how many pieces of luggage I had. Knowing their routine, I asked if these questions were because of insurance. He confirmed, saying they were trying to sell insurance. Since I had already opted for full insurance from Zuzuche and had encountered similar tactics before, I refused. Subsequently, they assigned me a car in poor condition—the steering wheel was shaking. When I returned the car, staff even asked if I was returning it or exchanging it.

The service was good, and they upgraded the car.

We chose AVIS because the rental point is right inside the airport, and it is not a big company. Big companies often tend to neglect customer service. A friend arrived a day earlier, so we added one more day to our rental. The whole process was very quick without any aggressive insurance sales. We were given a NISSAN, which was in the same category we booked but had more space and better fuel efficiency. The car had quite a few old scratches, and my friend, who didn't have car rental experience, didn't take photos or videos when picking up the car, which made me quite worried. But it turned out I was overthinking. When returning the car, the staff only checked the fuel level and didn't try to blame us for the old scratches. Another strong recommendation is that the price we got from QEEQ was cheaper than other English rental websites or the company’s own site!

Fast service