Counter staff very friendly

Great

Great

I would still recommend renting, but the toll pass is a bit of a scam. However, it's a company policy, so just deal with it. The staff in San Francisco were very nice, but the African American employee at Ontario Airport in Los Angeles was not friendly. I personally felt that White or Hispanic staff were very friendly, while Asian and African American staff were not friendly to us.

Professional staff, quickly facilitated signing and payment

good price, delivery of car took little more time than usual. late night not my counter persons

good price and prompt customer care replies.