Quite satisfied

Poor service attitude, the website shows support for UnionPay, but the store does not accept it.

Our flight did not match the booking time, requiring us to pick up the car a day earlier. Communication was difficult until we met a fellow countryman who was a supervisor in the hall. She enthusiastically helped us resolve the issue and provided excellent car usage suggestions. Unfortunately, we did not exchange contact information at the time, and we don't even know her name. Such a pity.

Booked Chrysler Pacifica, got dodge caravan instead. The interior of the car was dirty and oil change indicator was on.

Car's are very well maintained. I like Budget rentals.

Great Service. Customer service was also very good, they helped me in resolving to drop the car in a different location.