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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 4672560303
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 4672560303
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Seville to Granada

Reviewed: Thu, Oct 11, 2018
About Europcar: 2.0 /10
They only know how to charge for so-called local traffic office assistance fees. It has been 6 months, and they still haven't helped us with the fines. The local staff's attitude was very poor when returning the car. We still don't know what traffic rules we violated.

Relevant Reviews on Europcar SEVILLA SANTA JUSTA

Avery Morris

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Reviewed: Mon, Aug 14, 2017
About Europcar: 2.0 /10
I couldn't cancel my car rental due to special circumstances. Why?

Amy Jordan

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Reviewed: Wed, Feb 20, 2019
About Europcar: 6.0 /10
The location is near the train station, which is fine. The first car had more than 20 scratches, but after communication, they changed it to another car, which was in better condition.

Lorraine Lewis

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Reviewed: Sat, Aug 1, 2015
About Europcar: 10.0 /10
No issues with communication in English.
About QEEQ: 10.0 /10

Yedda Murray

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Reviewed: Fri, Jul 22, 2016
“Road Trip in Southern Spain”
About Europcar: 2.0 /10
Terrible experience. I picked up the car in Seville and returned it at Malaga airport, and was scammed out of 30 euros. The return location at Malaga airport was inconsistent with the address in the manual provided by Europcar. The manual directed me to a private rental car street where I couldn't find Europcar. After asking several people, I finally found it in an underground parking lot, but nobody told me it was on level -2. It was extremely difficult to find and I wasted 45 minutes. They charged me an extra 30 euros because the gas tank was not completely full, even though I had refueled just before returning the car. The agent claimed I needed to pay 30 euros for almost half a tank or go out and refuel again! I had already spent a long time trying to find the return point and didn't have time to refuel, so I paid the 30 euros, almost missing my flight. It was an outrageous scam seeing me in a hurry. Because I had purchased full insurance, they couldn't find any other issues and just scammed me for the fuel. The manual they provided had the wrong return location and did not mention it was at level -2 in the airport parking lot. Awful European company! When picking up the car, they tried to sell me an upgrade, giving me a car with a very small trunk that could barely fit a 26-inch suitcase. They insisted on charging extra for a larger car and pushed additional insurance and GPS, even though I had already bought full insurance. They really just scam Asians!

M.LEE

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Economy | Volkswagen Polo or similar
Reviewed: Sun, Feb 17, 2019
“Not happy !!”
About Europcar: 2.0 /10
We've got extra charges from final invoice. Evnenthough it was existing damages from first time the pickup area!! When we picked up and returned the car we couldn't get the professional check and information from the staff.

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