The staff in Barcelona had a poor attitude, didn't go through the handover procedure, and handed the car to us with an empty fuel tank.

Scheduled a pick-up time but ended up waiting for an hour and a half. The customer service kept asking companions to switch cars and sold them a product she still doesn't know. Despite having over ten people in line, only one person was assisting, and no one explained the car's condition, leaving us to figure it out ourselves.

Great car rental experience, the car was very new with low mileage. The rental company provided good service. Great!

I couldn't cancel my car rental due to special circumstances. Why?

In Seville, this store is located inside the train station. It would be helpful if they directly stated it's inside the train station. The staff were very friendly, overall very satisfied.