Compared to big rental companies, they strictly follow the pickup schedule and don't offer roadside assistance.

Service was fast and very efficient, and the rental location was easy to find.

Quick pickup process

There was only one person serving, and the counter was shared between two companies. The staff spoke heavily accented English, which was really hard to understand. They tried to add several extra charges, and when I was considering whether to take them or not, the staff became impatient and urged me to decide. This severely affected my first-time rental experience. Comparing this with the companies I chose later, E-Z definitely gets a bad review!

Convenient and quick