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From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9124277356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9124277356
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Munich~Berchtesgaden~Innsbruck~Beckenried~Füssen~Munich

Reviewed: Tue, May 8, 2018
About Hertz: 2.0 /10
This company is not honest in their operations. Upon arrival, they stated that crossing the borders to Austria and Switzerland would incur extra fees. The original quote of 315 euros increased to 870 euros. Despite my multiple assertions that I did not need additional insurance or other services, the staff insisted that this is the normal price and that there were no other fees except for the cross-border fee. I eventually had to call the car rental customer service to negotiate and finally settled at 507 euros. This situation highlights two issues: 1. This company's cross-border fee is significantly higher than others. Previously, I rented from another company with a cross-border fee of 6 euros per day. 2. The quote is very dishonest and deceptive. Note: I have seen similar cases in the comments section for this company, please pay attention.

Relevant Reviews on Hertz MUNICH AIRPORT

Tabitha Webster

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Reviewed: Sat, Oct 26, 2019
About Hertz: 2.0 /10
Car replacement, additional insurance, and GPS service fees

Violet Haggai

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Reviewed: Wed, May 30, 2018
About Hertz: 2.0 /10
I had reserved a Volvo V40, but upon arrival, I was informed that it was unavailable and was offered a Ford instead. I assumed it would be a Ford Focus of the same grade, but after completing the paperwork and going to the parking lot, I discovered it was a smaller class car. Moreover, there were no staff members at the parking lot, and it was self-service pickup. This is clearly misleading and deceitful. If you don't have the specified model, you shouldn't charge for it. I felt very disappointed. I was carrying large luggage and didn't want to go back to discuss switching cars.

Winifred Raglan

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Reviewed: Thu, Apr 18, 2019
About Hertz: 2.0 /10
Dissatisfied, the contract had undisclosed unfair terms.

Adair Romeo

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Reviewed: Thu, Feb 26, 2015
About Hertz: 10.0 /10
Convenient, simple procedures, and a user-friendly pick-up and drop-off process.
About QEEQ: 10.0 /10

Erin Cissie

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Reviewed: Wed, Aug 17, 2016
About Hertz: 8.0 /10
Picking up the car is very convenient, but there might be a queue. During the peak summer season, the counters are a bit few, and self-service pick-up is not available.
About QEEQ: 10.0 /10

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