San Francisco - Los Angeles - Las Vegas - Page - Horseshoe Bend - Grand Canyon - Kingman - Death Val

Overall very satisfied, no pushy insurance sales. However, there was an issue during pickup. We booked a Pathfinder but were given a pickup truck, which didn't meet our needs. After communicating, we got a brand-new Kia minivan with only 629 miles on it. We drove over 3000 miles in 13 days.

Satisfied

They refused to change the car for me

There were no obvious signs outside, and I had to ask someone to find out the exact location. However, overall, the experience was still quite good.

I wanted to rent a high-end car like the Chrysler 300C, but I got a Buick LaCrosse instead. That aside, the trunk couldn't be locked, and it could still be opened even when the car was locked, which made me nervous for more than ten days. Another disappointment was that, just like with domestic rental companies, there was no windshield washer fluid! Thankfully, I didn't encounter bad weather; otherwise, I don’t know what I would have done.