Five Major National Parks in Utah, Western USA

Picking up and exchanging the car was easy, but the location for exchanging the car was hard to find with the GPS; we circled around before finding the entrance.

We picked up the car at Las Vegas airport. A shuttle bus took us to the rental center where Alamo is located on the left as you enter. The staff asked a few simple questions like whether we needed a full tank of gas or insurance. After confirming our preferences, they quickly processed the paperwork. We then proceeded to choose a car and at the exit, our driving license was checked, and we handed over the pick-up slip issued at the counter. We started our Western USA trip in a Dodge Journey. For the return, we used Google Maps to navigate to the rental center. Upon arrival, we easily spotted the large return signs directing us to the Alamo return area. An enthusiastic employee waved us into a designated spot for inspection. We had already cleaned out our personal belongings from the car, and the return process was completed in three minutes. In summary, renting from Alamo was quick and convenient with no aggressive insurance upselling, and the service was excellent. We will choose Alamo again next time.

Good experience, no upselling. Unlike Budget, they didn't mess up the order intentionally.

The car rental building at Las Vegas Airport is convenient and fast. The rental process was quick and easy.

Near Las Vegas McCarran International Airport, there is a dedicated Rent car & Return area with a free shuttle bus connecting to the airport every 5 minutes throughout the day, which is very convenient. Inside the reception hall, different car rental companies have their counters, which are easy to identify. Alamo's counter is on the far left with three service desks. The staff is very warm, patient, and professional.