The staff did not try to sell us any insurance. They just asked how many people we had, and upon learning that we had a larger group, they recommended a bigger car. At first, I thought it was a sales tactic, but they showed us the car we initially booked—it really wasn't big enough for our luggage. We ended up paying extra to upgrade to a larger car. Not sure if there was a discount, but it was sufficient.
Convenient shuttle service, the process from registration, payment to car pickup was simple. However, the lack of Chinese service slightly reduced the overall quality.
I noticed that quite a few Chinese people rent cars, so I suggest that Zuzuche recommend Alamo to set up a Chinese service counter or increase Chinese contracts, which would make it perfect.
After paying the full cost on the QEEQ website, I was informed at the Alamo branch at Los Angeles Airport that I was required to purchase additional third-party liability insurance. This caused a bit of a delay in picking up the car, as this requirement was not previously disclosed on the QEEQ website.
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