Both pick-up and drop-off were quite convenient. It's not a specific model; they give you a range of vehicles to choose from in the parking lot. You just pick the one you like and drive off. Returning the car was easy too, they just checked the fuel level.
When picking up the car, I was allowed to choose freely. I saw a Corolla and asked if it was okay. The staff said it was. It felt like an upgrade. Very happy.
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