I booked an automatic MPV, but when I got to the counter, they said they didn't have it. If I didn't want to wait, they offered me a manual car and wouldn't refund the difference. Ended up waiting almost an hour for someone to return a car, and only got a hatchback Golf, charged at MPV rates! No explanation, even after contacting the car rental company, no one answered the phone.
Very good! The only issue was that my flight landed an hour early and I cleared customs quickly. When I arrived at the counter, they said my car wasn't ready yet. I had to wait until my scheduled pickup time to get the car.
Couldn't rent a car! Even with the required international driving permit translation and original document, the rental company refused to provide a car and charged over 5000. Didn't even see the car!
The car was quite new, but the service was average. The car didn't even have windshield washer fluid.
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