The overall experience was unpleasant due to the car return issue. There was no one to assist, and the map couldn't accurately locate the return spot. When I tried to hand over the car to the person who gave it to me, they refused to accept it and were very inflexible. Overall, it was a terrible experience.
Couldn't rent a car! Even with the required international driving permit translation and original document, the rental company refused to provide a car and charged over 5000. Didn't even see the car!
Very satisfied. The pick-up and drop-off process was smooth. Service staff were warm, patient, and friendly, staying until we had completed the rental.
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