The service personnel kept trying to sell me extras and their English was terrible. I had to confirm multiple times, and they were very impatient.

Pickup at San Francisco Airport is very convenient. You can choose any car, the condition is good, and the return process is quick.

It was really quite good

The car rental company with the longest queue!

Like: I was particularly impressed at how quickly we went through the pickup process, especially given how huge the crowd was and how stressed the other customers looked. We used the self-checkout process at the SFO Alamo counter, and while the kiosk actually malfunctioned, this allowed a manager on duty to whisk us through the process in remarkably short time. We had no issues with the reservation, and we were even given a wide choice of cars to choose from in the parking deck, including even a pickup truck (despite that we'd reserved a compact car). The return process was equally smooth, efficient and utterly hassle-free.