The staff at the rental office were very nice. They didn't push any insurance sales. They just checked my documents and reservation and processed everything.
The service from Alamo was very average, possibly because it's cheap. They don't accept UnionPay cards and there is no Chinese service. There were many people in line and few staff. I clearly chose a large SUV, but upon arrival, I was told I could only rent a small SUV. I originally wanted to rent a Grand Cherokee. I'm not sure whether this was an issue with Zuzuche or ALAMO. Overall, the service experience was really poor!!
Quite good. The service is good, and there are plenty of cars to choose from. If you find the car's condition isn't up to par, it's easy to switch cars.
About QEEQ:10.0/10
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