A Three-Day Self-Driving Tour in Western Germany, Full of Ups and Downs and Stories

Very satisfied!

Instructions are unclear, charged for insurance in China and again locally, consumer fraud.

The process felt very efficient, and there were no unexpected charges. Excellent.

Great. The reserved manual Golf model was unavailable, and we got a free upgrade to an automatic. The rental company's service attitude was good, the car was in great condition, and we were very satisfied. However, the return signs were not very conspicuous, making it easy to take the wrong route.

If you're landing at Terminal 2 of Frankfurt Airport, I highly recommend this rental company. It's extremely convenient; the office is the first one you see when exiting, and it's very close to the parking lot, making both pickup and drop-off very easy. The front desk and parking staff provide typical German service—very warm and friendly.