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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 1809558356
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1809558356
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Reviewed: Tue, Aug 4, 2015
About Enterprise: 8.0 /10
Rented a car in Germany and Switzerland. The Enterprise rental counter at the airport was fairly easy to find. There were no lines, so the process was quick. They didn't check any translated driving license documents, just used my domestic license to get the car. However, the initial cross-border fee was high. After showing the staff the QEEQ order details, they reduced the fee by a few dozen euros (the order mentioned a capped cross-border fee). The order indicated a daily cross-border fee of 5 euros plus local tax, but the counter staff charged the maximum amount, claiming they didn't know how many days we'd be crossing the border. Is this reasonable?
About QEEQ: 8.0 /10

Relevant Reviews on Enterprise Frankfurt Airport

Eve Walpole

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Reviewed: Tue, Jun 25, 2019
About Enterprise: 4.0 /10
They miscalculated the price on the spot

Egbert Eve

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Reviewed: Tue, Sep 26, 2017
“Frankfurt - Rothenburg - Prague - Austria - Königsee - Munich - Neuschwanstein - Stuttgart - Heidelb”
About Enterprise: 10.0 /10
Picking up and dropping off the car at Frankfurt Airport is very convenient. There's a counter in the arrival hall where you can complete payment and then go to the underground parking level 1 to get the car. Returning the car was a bit tricky, however. The navigation led us to the lower levels (B2 and B3) of the parking lot. After driving around and exiting, we asked the security at the exit and found out that the entrance to the rental car parking area on B1 is near the parking exit via a small ramp. It would be great if the navigation could direct us to that ramp directly. When returning the car, three people inspected it thoroughly, showcasing German meticulousness. In contrast, in France, a single person glanced at it and said it was okay.
About QEEQ: 10.0 /10

Lilith Maria

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Reviewed: Wed, Sep 6, 2017
About Enterprise: 2.0 /10
Unjustified charges, poor service attitude.

Armstrong Sam

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Reviewed: Thu, Feb 8, 2018
“Frankfurt - Nuremberg - Prague - Königssee - Frankfurt”
About Enterprise: 6.0 /10
It was okay

Tess Obadiah

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Reviewed: Tue, May 26, 2015
About Enterprise: 10.0 /10
I am very satisfied with the service. It was easy to find the car rental counter at Frankfurt. The car was in excellent condition, having only 5000 kilometers on it.
About QEEQ: 10.0 /10

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