Fast service

Initially rented a Chevrolet Suburban, a large vehicle. Upon arrival, we were given a GMC, but the tires were leaking. Since it was a Sunday, we couldn't replace the car immediately. We went back to the store the next morning and were directed to the airport as there were no same-class vehicles available. The process was smooth, and we successfully switched to a Chevrolet Suburban. The ride to Las Vegas was great, and both the car exchange and return were quick and smooth.

In New York, there were dedicated staff to inspect the vehicle promptly during both pick-up and drop-off, including checking the fuel level. Nice!

Long queue. Told them not to include GPS and insurance, but was still charged for GPS in the end.

車はよかったですが、ドアミラーに水垢？があり見にくかった。

アプリで予約しましたが、予約確認に反映されていませんでした。