Pretty good.

Even early in the morning, there's a queue right after they open. I didn't get the Alfa Romeo I booked; they gave me a hybrid Toyota instead, and the deposit is higher than other companies. The inspection form didn't carefully record all vehicle scratches; luckily, I noticed and made them add two more. Otherwise, returning the car would have been a disaster. This was the strictest car return inspection I've ever experienced in Europe!

The car pickup process was smooth. However, when returning the car, the staff had already left and I had to return it myself, which caused some trouble. Fortunately, it was resolved smoothly.

Picking up the car was smooth. When returning the car, the staff had already left, so I had to use the self-service return, which caused some trouble. Fortunately, it was resolved successfully.

Quick pickup, clean and new car. Very easy!

Great experience hiring. Cheaper than anywhere else and incredibly easy to pick up car. Will use again!