California State Route 1

Great! They solved the problem promptly.

Union Square was really crowded, and it took nearly an hour to get the car. I had already told the first staff member that I needed a baby seat, but when I picked up the car, there wasn't one, and they had added road assistance insurance, which I mistakenly thought was for the baby seat. The second staff member was also odd; they forgot to give me a parking voucher, so I had to stop at the exit and go back to get it.

1. As soon as I said I didn't need their insurance, their attitude became very impatient; the difference in attitude was too big. 2. I started the pick-up process at 8:45 but didn't get the car until 9:30, though my reservation was for 9:00. 3. Although I prepaid, the reserved car model was not available. Initially, they said it was being washed, but after half an hour, they said there was no car available and could only upgrade us to an oversized SUV (a model not found in China), which was very difficult to drive. However, the manager who upgraded us was Chinese and had a decent attitude.

Very friendly attitude

New car, perfect condition. pickup ok. Not great with assisting with car seats but that is ok.