The mountain roads in developed countries are easy to drive

The car rental company staff was very casual when giving us the car, telling us to just pick any Jeep from a bunch. They didn't hand over a specific car with the keys, which I think is very irresponsible. The car had issues that were not noted on any form! Additionally, the car's system malfunctioned! The electronic key wouldn't open the car, and using the manual key triggered the alarm. With the help of locals, we waited for five hours for roadside assistance!

Added insurance without permission. I already purchased full coverage insurance from the rental platform and told the representative I didn't need it, but they still charged me an extra $53 for roadside assistance.

A great choice, excellent

The car was relatively new, and both renting and returning were very convenient. The staff was patient and enthusiastic. The car was cleaned inside and out. Usually, the paperwork is done in just a few minutes after you arrive at the garage. Very convenient! A great company!

I booked a 2-door Wrangler, but the staff strongly recommended upgrading to a 4-door Wrangler for an extra $35 per day. I refused. When I went to pick up the car, they didn't have the 2-door Wrangler and gave me a free upgrade to the 4-door Wrangler. It's not sincere to push for a paid upgrade when the original car isn't available; a free upgrade would have left a much better impression. Other aspects were fine, the car's condition was acceptable, and the return process was quick with a final receipt provided.