Very Smooth

Pick-up and drop-off were very quick. The staff were also very friendly. I would rent a car from them again if I have the chance.

Excellent service. They have a counter inside the airport and you can pick up your car directly at the airport parking lot, which is very convenient. The best part is that since it's a local company, you can pick up the car even at midnight or early morning, which other international brands can't offer.

The staff's attitude was quite good, the pickup process was very smooth, and the car was pretty new. However, there was no gas station on the way back to the airport from Padang, and the rental booth staff didn't mention this. As a result, we spent nearly an hour searching for a gas station at 21:30 but couldn't find one. With a flight at midnight, we had to return to the airport by 22:30 and pay for an expensive tank of gas. It started perfectly but ended very disappointingly...

I gave a full five-star rating, couldn't find anything unsatisfactory at all, it was perfect! The location is the third spot to the right after exiting the first gate at Phuket Airport. The signage is very clear, easy to spot. I took my pre-printed confirmation, and the staff welcomed me warmly. The process was quick and simple. I had my English notarized driver's license ready, the staff just glanced at the original license and it was fine. Next, the staff escorted me to the parking lot, and the car I booked online was already prepared. The car was very new and clean, with only over 10,000 kilometers on it, basically a new car. When returning the car, just drive to the designated parking lot and look for people in Thai Rent A Car uniforms to inspect and collect the car. The procedure was very simple and done in three minutes, and the service was very friendly! I will definitely rent from Thai Rent A Car again when I go to Phuket!

Great value for money, got a free upgrade to a car with only 5000 kilometers on it.