The order was for a Jeep Grand Cherokee, but they use this car to attract attention and induce bookings. Upon arrival, they directly said they didn't have this car, and even said they didn't have a Santa Fe, which was in the same group. The staff kept emphasizing upgrading the car group. Unfortunately, I didn't stick to my decision and got persuaded into paying an additional 553.14 USD. There were no directions given either; I had to find a Dodge Journey SXT by myself in the parking lot. There were actually several Grand Cherokees parked, but they might not have been ready for rental.
There are many cars and they are all quite new. The process of picking up and dropping off the car is simple and convenient. The only downside is that the shuttle wait time from Los Angeles airport to the rental center is a bit long.
About QEEQ:10.0/10
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