Great car rental company, very convenient pick-up and return, no sales push from the staff, clean and efficient, friendly attitude, very proactive in solving issues, excellent.

Picking up and dropping off the car was very convenient and quick, and there weren't too many people. However, after returning the car, a charge was made to my credit card. After checking with the bank, I found out it might be for using toll highways. But there was no information or notification about this charge, it just appeared out of nowhere. They should inform us about the reason, provide the detailed bill, and then give us a receipt or invoice!

Quick and convenient pick-up and drop-off, and the car was in good condition.

Pretty good

Overall, the car rental experience was very satisfactory. The price was affordable, and the car we rented was almost new with only around 1200 miles on it. There was a gas station nearby the store, and the pick-up and drop-off procedures were smooth. We purchased the most comprehensive insurance on QEEQ, and at the store, we only bought an additional $4.99 Roadside Assistance Protection (RAP), which is optional. After returning the car, we conveniently took the Alamo shuttle to the airport.