At Don Mueang airport, it's best to have signs directing to the car pick up location. The counter is across the street, and you need to find the entrance of the Amari Hotel to know where the Europcar counter is. This wastes travelers' time, so I hope it can be improved.
Other car rental companies allow differences between the driver's name and the credit card holder's name for the deposit without any issue. However, this company requires both names to match, otherwise, you have to pay an extra 2000 THB. If not, you can't pick up the car.
The drop off took over an hour as the office did not open until 7:30 am, but our flight was 8:25 am. Good thing Krabi Airport is small, so there was no problem going through security checks and going to boarding gate.
The pickup process was really fast. Staff gave useful information about the car.
About QEEQ:8.0/10
Good app! Please, consider making more deal with other partners apart from providers in airport to expand the business and accessibility for someone who is not renting from airport area.
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