Poor location information

Very satisfied

Overall, it was okay, but two things were annoying: 1. London has a congestion charge, but this wasn’t clearly explained when picking up the car. The phone was also unanswered later. Due to the high fines in London, I chose to pay the congestion charge to avoid any potential fines. 2. When the car had a tire issue, their chosen partner was slow to respond.

Companies like Budget and Avis share the same small counter and service staff next to the shopping center parking lot where I picked up the car. The actual contract was with Avis. The car model was different, but the condition was good. The advantage was that no deposit was required. However, they added 'full insurance,' but I didn't get to see the specific terms. Returning the car was smooth.

We got the exact car indicated and good value

It was a super upgrade

I like the System but it’s not always the best value