AVIS Calgary International Airport Review: Pickup/Drop-off Excellent, Cleanliness Excellent, Customer Service Exc......

Zebulon Abraham

Canada

Reviewed: Mon, Aug 14, 2017

About AVIS: 2.0 /10

We booked an extra-large SUV, but when we arrived, they claimed it was unavailable and tried to give us another SUV. After waiting for 3 hours, they finally gave us the reserved extra-large SUV, which was actually parked right there. It was clearly not the case that the car hadn't arrived. Very angry, will not use this company again.

1 days rental

Relevant Reviews on AVIS Calgary International Airport

Vita Hugh

Canada

1 days rental

Reviewed: Wed, Jul 31, 2024

About AVIS: 8.0 /10

The service was good, there are many counters at the airport so picking up the car was quite fast. However, the car I got was not cleaned after the previous renter returned it.

About QEEQ: 10.0 /10

Angela Perkin

Canada

1 days rental

Reviewed: Sat, Jun 29, 2024

About AVIS: 6.0 /10

Reducing the waiting time and providing the requested car model

The queue for picking up the car took more than 1.5 hours, even though the pickup time was already scheduled 45 minutes earlier, I still had to wait an additional hour.
I originally requested a Ford Escape but was later told it was unavailable, so I had to take a Jeep Compass instead.

Rex Mike

Canada

1 days rental

Reviewed: Sat, Sep 7, 2019

“Calgary-Banff-Jasper-Edmonton”

About AVIS: 10.0 /10

Except for the front desk Indian guy who yelled at us and didn't handle our paperwork until after we had waited, and then he apologized, the rest of the service was quite good.