The staff was quite enthusiastic. When renting the car, they asked if I needed road assistance insurance. I said no, and they didn't push further. Very satisfied!

Overall good, a wide selection of vehicles available.

Very convenient. Twice returned the car, each time took less than 30 seconds.

High service efficiency. However, at some small airports, we had to switch cars and ended up being downgraded. There were upgraded cars available, but they stayed in those cars with air conditioning on instead of giving them to us.

Used the Alamo "Skip the Counter" option which saves having to queue at the desk. Just go straight to the garage and pick the car you want from those available in your group. Needed to extend our rental for a couple of days due to unforeseen circumstances but this was easily arranged by phoning them.