The service from the Americans was fine, but the waiting time for the car was a bit long. The car model specified in the app doesn't really match the one you get at the store. The store assigns cars based on their class, not the model. So, I booked a Chrysler 300C but ended up with a Premium Car category, with three or four options but not the model I wanted. I eventually got a Mustang. The app didn't provide the car I wanted, which is frustrating!
Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.
I received a white Chevy Cruze. The car indicated low battery voltage (13.4V) after ignition. I didn't pay much attention to it at the time. While driving, the voltage went up to 13.9V, then fluctuated between 13.4V and 13.9V. It didn't affect driving or ignition, but it did make me a bit worried.
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