Lisbon-Sintra

Satisfied, the company is legitimate.

Excellent customer service.

I found the staff at the counter treated me differently as I had used a 3rd party provider and not booked direct and criticised the paperwork I had. They then tried to sell me excessive insurance that I didn't want. When I said no they then told me my car would be inadequate for the terrain and tried to bully me into an upgrade. All the time they were pushing to spend more money at the desk, I guess they get commission.

Great customer service. I'd rent from them again.

Great counter staff, very helpful, friendly and good communication.