Despite having paid the full rental amount, I was told an hour late that the reserved vehicle was no longer available. They raised the price, forcing me to switch to a manual transmission car. Since all my travel plans were already set, I had no choice but to accept these unfair terms, which left a very bad impression.
Unreasonable charges were applied. The car's wipers kept making noise, and they deducted over 300 euros from my credit for 2 days. Is 2700 RMB reasonable for this?
Complicated procedures, lots of people, extremely long wait time, and we rented a seven-seater but got a five-seater. It was so cramped! There was no way to fit our luggage.
Didn't clearly explain the additional insurance charges. The waiting time was very long.
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