Had a reservation, but no car was available upon arrival, told to resolve it myself. Extremely irresponsible, I recommend not using QEEQ.

Despite having paid the full rental amount, I was told an hour late that the reserved vehicle was no longer available. They raised the price, forcing me to switch to a manual transmission car. Since all my travel plans were already set, I had no choice but to accept these unfair terms, which left a very bad impression.

Quick and convenient transfer

Didn't clearly explain the additional insurance charges. The waiting time was very long.

Spent an hour finding the place, asked several people for directions. They gave a wrong address even though it's within Rome's train station. Didn't provide the reserved Mercedes GLA, got a Renault with numerous scratches instead. Price was double the agreed amount. The staff didn't take responsibility, simply asked me to sign. I found multiple scratches and dents and had to insist they were noted on the paperwork.