When I rented a car in Japan from another company, they explained traffic rules in detail and what to do in case of an accident, what type of fuel to use, etc. Here, they just kept pushing the insurance.

Even after buying the most expensive insurance, they still recommended an additional $10 insurance, claiming the one I purchased was not comprehensive enough. Frankly, I have no idea what's missing, but their attitude was relatively good.

There is a free Alamo shuttle right outside the airport with frequent service. The rental office has both self-service kiosks and regular desks with a short wait time. The staff member who assisted me was very friendly. He suggested I upgrade the car because I had 4 large suitcases. Although I had reserved a full-size car like a Ford Fusion, he offered me the largest car in the same category, a Chevrolet. I checked if my luggage fit, and it did, saving me the upgrade cost ($40/day). He also recommended adding roadside assistance for $5 a day, which is helpful when you're traveling. He suggested prepaying for fuel since there are few gas stations around the rental location (some are under repair, some closed, and some far away). Taking his advice, I prepaid, but it turns out it's better to refuel on your own. While the price per gallon was similar, the estimate of the remaining fuel wasn't precise. However, factoring in the labor cost of refueling, I went with the prepay option.

The cars are relatively new and in excellent condition.

対人対物の保険加入を勧められ加入したが、AXAの保険には対人対物が入っているかわからない。

万全プランで契約したが、対人対物の保証が判らなかったのでAlamoで加入させれた、AXAの保険で対人対物も対象なら余計な保険に加入させられたのでは？ 対人対物の保証があるのか分かりずらいので困る。