North America from Los Angeles to Alaska

Very satisfied. I mentioned I had a lot of luggage, and the staff immediately arranged a new Grand Cherokee with just 2000 kilometers for me.

The car was almost brand new (less than 3000km mileage). Very good condition and they offered me an upgrade for $50 per day but I declined since I didn’t need a more ex car for 16 days. Overall no issues.

I had some queries about the rental and they answered them promptly. However I wish they had helped me get in contact directed to the Vancouver booth directly.

The car was great. Very clean and in excellent condition. The process of obtaining the pre arranged booster seats could have been better. This caused a delay as they weren’t readily available, but not too much of a big deal.

The booking process was easy and the price was excellent

Waited over 40 minutes for service. The staff was not familiar with computer operations.

I don't understand English and it was my first time self-driving in Canada for over a month. Thanks to QEEQ, I found a car rental company. Picking up and returning the car was easy, very nice. However, due to communication issues, the rental company charged an extra 100 CAD for a one-way rental from Calgary to Vancouver. After negotiating, they agreed to refund, but it's been over a month and I don't know if they have refunded yet.