We rented and returned the car in Los Angeles; the service from Alamo was excellent—simple and fast. The transportation from the airport to the rental spot was very convenient. The staff were diligent, and I will use them again next time.
The Los Angeles airport branch is generally acceptable. Be prepared to use a Japanese car as a replacement if the Grand Cherokee is frequently unavailable.
Service was good. Our car had an air conditioning issue, so we swapped the car at a nearby location. The cost was recalculated after an appeal at the rental location.
After paying the full cost on the QEEQ website, I was informed at the Alamo branch at Los Angeles Airport that I was required to purchase additional third-party liability insurance. This caused a bit of a delay in picking up the car, as this requirement was not previously disclosed on the QEEQ website.
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