Good

Very satisfied, the car was in excellent condition. The rental process at the front desk was very quick and convenient. Returning the car was also very fast and easy, even at night.

There is a shuttle bus from the airport to the rental company, which is very convenient. There are multiple service counters at the car rental place, and the waiting time is short. The service is enthusiastic.

Long waiting time

The staff at this Alamo location will try to sell you insurance and other services you didn't purchase. It's up to you to decide whether to buy them or not. The problem is: I booked a 'compact car' (Nissan Versa or similar) through Zuzuche, and the staff said it was too small (I only have two people) and suggested upgrading to a higher class for an additional fifteen dollars per day. I agreed, but when I went to the garage, I got a 'Ford Focus,' which is also listed as a compact car on Zuzuche's website. Why did I pay extra for an upgrade yet still get the same class of car? I think this location takes advantage of renters' unfamiliarity with car models to deceive them into paying for unnecessary upgrades. I've rented from many companies through Zuzuche and have never encountered this problem elsewhere.