The lady at the rental counter was very friendly and talkative. Later interactions with other staff, including during the return process, went smoothly without much waiting. Thumbs up!
The rental company had poor service. I left sunglasses worth nearly ten thousand yuan in the car when returning it. Half an hour later, when I went back to retrieve them, the company claimed there were no items left in the car! There also seemed to be clear discrimination against Chinese people.
I rented from Thrifty and waited in line for a bit. I'm not very good at English, but the staff wrote down key information for me, including the total insurance amount (required for those under 25), deposit fees, return time, etc. They didn't try to upsell additional services.
About QEEQ:10.0/10
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