Picking up the car from Los Angeles airport is very convenient. The Alamo shuttle bus driver was very helpful, and the staff at the self-service car pickup area were also very nice.

Unjustified charges

Just drove a Camry for 600 miles, the car was in great condition, and both pickup and return were very convenient.

When we arrived, they changed our car to a small SUV, saying there was an error on the website and the requested model was not available. Due to our tight schedule, we couldn't spend much time communicating. However, it seemed deceptive. Please update your website information as soon as possible.

Many alternative vehicles. - Long wait time for the shuttle bus; various sales promotions.