Overall good, but the counter staff were unfriendly and tried to upsell insurance.

I really like Alamo's branch at LAX. The cars are new, and the service is good!

The car keys were left in the car for us to pick up, but we didn't understand that initially and wondered why we weren’t given the keys directly. This should be explained more clearly. We felt quite clueless at first.

Convenient shuttle service, the process from registration, payment to car pickup was simple. However, the lack of Chinese service slightly reduced the overall quality. I noticed that quite a few Chinese people rent cars, so I suggest that Zuzuche recommend Alamo to set up a Chinese service counter or increase Chinese contracts, which would make it perfect.

Service as expected.

First time to book through QEEQ. I am satisfied with the process except for the 2 separate payments, one for the service and one for the car renal company.