Good experience, will definitely use the service again

They didn't have an X3 and forced me to take a Q3, claiming it's the same size! Ridiculous!

When returning the car, I left my handbag on the driver's seat and forgot to take it with me. Multiple phone calls yielded no results. Later, we sought help from another company's staff who managed to retrieve it for us. However, $900 in cash from the bag was missing (other documents and cards were still there). After the cash went missing, I contacted the Boston Alamo airport manager Tim who promised to look into the surveillance footage but never got back to us on time. Calls to the manager also went unanswered. What kind of terrible attitude is this?

Lots of extra sales pitches, but I firmly refused to add anything. In the end, they upgraded me to a larger size for free, not bad.

Everyone and everything was nice But the nice gentleman who handed over the car and briefed us about everything was exceptional. Only hiccup is when i didn't find anyone in the kiosk during return. And fact they take the key and not give you any return conformation is confusing

Like: Love your service easyrentcars