Los Angeles, San Diego, Lake Havasu, Grand Canyon Page, Las Vegas, Return to Los Angeles

Todo estuvo excelente!

No aplica

The salesperson was not very pushy, quite comfortable.

The staff's attitude was okay, but there were a lot of customers at Los Angeles airport and very few staff members. I had to wait in line for two hours.

Pretty good

I am originally one of their preferred members. A black employee at the car rental took my credit card and charged me $213.55, then asked me to sign the contract and pushed various insurances on me. I noticed that the $60.55 extra charge was actually a one-way fee, which was already included in my reservation price. After repeatedly explaining this to him and having others check it, they finally completed my rental agreement. The extra charge of $60.55 has still not been refunded to my credit card. Returning the car was very convenient; just park it yourself and inform the front desk at the hotel where I was staying. They upgraded my vehicle to a full-size for free since there were no mid-size cars available. The car was in good condition, practically new as it was bought just two months ago.