Smooth Ending

The service personnel kept trying to sell me extras and their English was terrible. I had to confirm multiple times, and they were very impatient.

The service attitude was quite poor; every staff member acted like we owed them money and did everything they could to make us spend more.

The rental company's system is very well-established, making pickup and return very easy.

Overall, it's acceptable. Picking up and returning the car is quite convenient. Especially the phone service desk, as they will provide a Chinese translator if your English isn't good, and they are very patient. However, I initially booked a full-to-full fuel policy, but they gave me a full-to-empty one. I didn't notice at first, so I ended up buying a full tank for over 50 dollars. Additionally, they charged me another 9 dollars at the return, without clear reason.

I followed the guidance from Zuzuche and prepared the required documents, and the procedure was completed smoothly.