The service was excellent, no pressure to buy insurance.

They kept pushing upsells—insurance, car upgrades, fuel fees, etc. I was talked into buying additional insurance by the front desk, even though it was only around 100 dollars, it was quite annoying. I thought the insurance included in my order was comprehensive, but their 'full insurance' was actually just an extra coverage similar to full insurance in other rentals. In the end, Alamo added another super coverage. This was the third Alamo I encountered during my trip at San Francisco airport, the previous two didn't ask these questions. Overall, the worst experience of this trip!

The pickup and return process was very efficient. It took 3 minutes to pick up the car and 2 minutes to return it.

QEEQ did not include third-party insurance, so I had to pay an additional fee for it at the counter.

Good service and acceptable car model, though a Mustang would have been even better.