everything great

Convenient and Reliable Since the reserved car wasn't available at night, they upgraded me for free. This is the second time I've received this treatment in the USA.

Everything was fine, except the rental car building was a bit far from the airport. Dragging our luggage for a long time and taking the light rail was quite tiring. The queue time was okay, but some people cut in line, especially South Americans. When we tried to reason with them, they pretended not to understand English. My husband spoke to them in Spanish, and only then did they step back, but they glared at us. Very poor manners, although this isn't the rental company's fault, just venting. There were no sales pitches for insurance, they didn’t even mention it. After using a credit card for the deposit, we haven't received the toll bill yet. We'll see if the charges are reasonable.

The worst of my six car rental experiences. RMB 480/day, they didn't have the model I reserved and gave me a Buick sedan instead. Or suggested paying more for an upgrade, which resulted in getting a small Cadillac sedan for RMB 700/day.

Great service

Happy with the service and the car

Rebooked at a cheaper price which was much appreciated