This time I rented a car in San Francisco, drove north to Seattle, then crossed the border into Vanc

Alamo at San Francisco airport is a horrible company. My car window was smashed, and my driver's license and luggage were stolen. The police suggested I change cars for safety reasons. It was already 2:30 AM, and I had four elderly people with me. However, the stubborn Alamo manager insisted on seeing my driver's license to give me a replacement car, despite me explaining the situation and even getting help from customer service. They claimed it was company policy due to liability issues with the police. If I didn't have a driver's license, how did I rent the car in the first place? Even if I had my license initially, what would I do if it got lost? This is a terrible company. It's incredible to encounter such poor service in a foreign country at 2:30 AM, leaving my family stranded at the airport. Later, I am extremely grateful to the AVIS manager at San Francisco airport, who, without any original documents, allowed me to rent another car just by showing photos and explaining the situation. Thank you so very much!

Arrived at the counter late at night, waiting time was negligible.

I often book with Alamo, it's pretty good.

Taking the blue line from San Francisco airport directly to the car rental point was convenient and fast. As soon as we arrived at the car pickup location, we experienced the warmth and simplicity of the American people. It was truly a pleasant experience! If we need to rent a car abroad in the future, Alamo is a great choice!

There are few rental locations, but it's sufficient. In the USA, renting a car is a must because taxis are too expensive.