Routes was Great, EasyRentCars have room to improve

Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.

It was pretty good!

Went smoothly.

long waiting time for car pick up. Customer service was good though.

Girls on the front desk they need to be polite with clients. Terrible front desk service.

We rented a Jeep Wrangler to drive up to whistler and had a great experience with Routes. They had us checked in and in the car in no time and the return process was a breeze. Everyone was friendly and helpful.