From University of Toronto to the Castle and the Great Falls

The wait time to pick up the car was quite long, and they didn't tell us how to exit the parking lot after we got the car. We had to drive around and observe everything to find the right way out. However, the return experience was excellent.

Very convenient, no upselling of additional charges, and the return process involved only checking the fuel and exterior, very quick. However, the service was not very enthusiastic.

They upsell additional services without clearly explaining the fees.

I had already purchased full insurance through QEEQ, but the rental company staff kept discussing insurance with me. Due to my poor English, I thought it was a different insurance and ended up purchasing again. Additionally, the rental staff emphasized that their fuel price was cheaper than outside, but since I didn't actually refuel, I think they might be comparing with high-grade fuel prices.

Car was new and in a very good conditions.

Love this app.