Los Angeles-Las Vegas-Grand Canyon-Page-Salt Lake City-Yellowstone-Los Angeles

Good

So far, I'm satisfied. Not sure if there will be any fines later, though. Haha.

It was great, the entire pickup and return process was very smooth and fast, with excellent service.

The entire car rental process was very convenient, and the staff were extremely patient. They answered all our questions one by one. Very satisfied.

The service is average, and there is no Chinese support. I showed my U.S. driver's license but was told I had to use my Chinese driver's license, which I didn't understand. The vehicle was in poor condition, with a low mileage but constant strange noises, and a warning light remained on, making me uneasy. There was no service in the car pick-up area, and it took me a long time to find the car, which was inconvenient. I previously rented from Avis, and their service was better than Alamo's in many aspects. Today, I was also charged a $40 fine, of which $13 was Alamo's service fee.